01 Data we collect #
Email address, order history, IP address at key reveal (anti-fraud), and, if you create an account, your username, country and date of birth.
Payment data is limited to public blockchain information: coin, network, amount and transaction hash.
02 Why we use it #
To deliver your keys, provide support, prevent fraud and meet legal obligations. Marketing emails are only sent if you opt in.
04 How long we keep it #
Orders are kept for 10 years for accounting obligations. Support messages are kept for 3 years. Marketing consent lasts until you unsubscribe.
05 Your rights #
You can access, correct, delete or export your data, or object to its use. Write to us from the Contact page. You can also complain to your data protection authority.