Crypto payments
Coins, networks, confirmations, partial payments.
Keys & activation
Step-by-step guides for every platform.
Orders & delivery
Find an order, delivery times, pre-orders.
Refunds & guarantee
Key not working? Replacement or refund.
Account & security
Log in, password, privacy.
Contact us
Replies by email within 24 hours on working days.
Popular articles
Do not send it again. Write to us with your order reference and the transaction ID: funds sent to one of our addresses on another network are recovered case by case, where technically possible, and refunded in crypto.
Report it from your order page within 7 days, with a screenshot of the error message. We reply by email within 24 hours on working days and replace the key or refund you.
It depends on the network and how busy it is: from a few seconds to a few minutes on fast networks such as Solana or Tron, often 10 minutes or more for Bitcoin. Your price stays guaranteed for 60 minutes while you pay.
In crypto, for the euro value of your purchase, to an address you provide and confirm. There is no store balance.
No. An email address is enough to buy. An account adds a wishlist and keeps your order history.